Redesigning the Patient Demand Software for Healthcare Professionals
Overview
Breakthrough is changing the game in the healthcare sector with a comprehensive software solution designed for physical therapists and chiropractors. The platform serves as a one-stop-shop for marketing campaign management, lead coordination, email automation, and insightful reporting. It’s designed to streamline operations and facilitate smoother communication between healthcare professionals and patients, making the process more efficient and cohesive.
Our Role
In close collaboration with the Breakthrough product team, which included seasoned professionals with backgrounds at companies like Facebook, we took the helm in the platform’s redesign. Guided by Peter Perez Jr, our approach mirrored the strategy implemented in the Rasa project. Here’s a more friendly take on our process:
Iterative Whiteboarding Sessions
We kicked off with lively brainstorming sessions, fostering a hub of creativity and fresh ideas inspired by Jake Knapp’s iterative design process.
User Testing
We rolled up our sleeves to dig deep into user preferences and behaviors, shaping a platform that truly vibes with its audience.
User Flows
We created user flows that make navigation a breeze, enhancing the user’s journey through the platform.
Wireframes (developed in Moqups)
Set the stage with wireframes that mapped out a visually appealing and robust platform, creating a blueprint for success.
High-Fidelity Design (Figma + Bootstrap)
We brought the wireframes to life with detailed designs that married functionality with a pleasing aesthetic, all while maintaining a user-friendly interface.
Achievements
We brought the wireframes to life with detailed designs that married functionality with a pleasing aesthetic, all while maintaining a user-friendly interface.
Below are exhibit screenshots of the app, spotlighting various sections like dashboard, user flow, or other noteworthy features: